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Reinventing Customer Journeys
Thu, 16 May
|Virtual Event
Join us for an exclusive live interview with America’s leading Transformational CEO, Selim Bassoul, who for over 30 years has consistently redefined and radically transformed not just industries and companies but the very fabric of customer and employee experience.
Time & Location
16 May 2024, 5:00 PM – 6:00 PM GST
Virtual Event
About the event
This event, the first in our Disruption & Growth series, promises a deep dive into visionary leadership and strategic innovation in an exclusive chat with Six Flags CEO Selim Bassoul. Join us as we probe and discover his practical sometimes controversial steps that propelled a renowned theme park in deep crises (post-Covid) to record EBITDA and sparked a cultural shift earning accolades as one of the best companies to work for in the US.
Key Takeaways
You will gain clear insights on how reinventing the customer journey became the catalyst in transforming Six Flags’ fortunes and the industry at large:
Developing Disruptive Strategies that Redefine Industry Standards
Revolutionary Approaches to Enhancing Guest Experiences that lead to an Increase Park Visits, Duration, and Customer Spending
Rebound from early transformation mistakes without losing your core audience.